Organisations nowadays collect and analyse a variety of data (generated from internal and external sources) as a way of understanding and improving their business processes. Even though digitalisation provides new opportunities, the information overload produced becomes a challenge for organisations that are striving to become data driven. In the light of that, organisations are aiming at a wide use of analytics in day-to-day decision-making. Certain organisations have started to decentralise and democratise analytics by enabling a self-service environment as a way of engaging employees in data analytics with the minimum support of technical employees.
My research focus is in enabling and sustaining the self-service approach to business analytics as a way to democratise insight generation throughout the organisation.
Bani Hani, I., Deniz, S., & Carlsson, S. (2017). Enabling Organizational Agility Through Self-Service Business Intelligence: the case of a digital marketplace. Paper presented at the The Pacific Asia Conference on Information Systems (PACIS) 2017.
Bani Hani, I., Tona, O., & Carlsson, S. A. (2017). From an Information Consumer to an In-formation Author: the Role of Self-Service Business Intelligence. Paper presented at the American Conference on Information Systems (AMCIS) 2017.
Bani-Hani, I., Tona, O., & Carlsson, S. (2018). From an information consumer to an information author: a new approach to business intelligence. Journal of Organizational Computing and Electronic Commerce, 28(2)
Bani-Hani, I., Pareigis, J., Tona, O., & Carlsson, S. (2018). A holistic view of value generation process in SSBI environment: a service dominant logic perspective. Journal of Decision Systems.